FAQ
Answers before you start.
Common questions from business owners ready to launch a real online presence — fast.
Most Starter sites go live within 72 hours of receiving payment, completed intake, and required assets. The clock starts when we have everything we need — not at the moment you pay.
No. Standard Launch Labz builds are no-call. Everything is handled through the intake form, the revision form, and email. If you want to talk to a human, email hello@launch-labz.com any time.
A premium one-page custom website with conversion copy, services, about, contact, reviews, FAQ, basic SEO setup, and one revision round — all built in 72 hours after intake. See the pricing page for the full list.
Three flat-fee packages: Starter $149, Authority $499, Growth $1,500. One-time fees, no retainer trap. Optional Launch Care is $20/month for ongoing minor edits and support.
An optional intro care plan for minor monthly text and photo updates, form and link checks, basic email support, hosting and domain guidance, and simple tech help. Cancel any time.
Major redesigns, new pages or sections beyond your package, SEO campaigns, ad funnels, custom integrations, automations, or extra revision rounds. Those are quoted separately.
No. We can help you connect an existing domain or guide you through purchasing one.
We deploy your site and guide hosting setup. Light monthly hosting and care is available through the Launch Care plan starting at $20/month.
You own the final files and can edit them. Most clients prefer to have us handle small edits through Launch Care instead of touching code.
Yes. We structure and write clean, conversion-focused website copy based on your intake — you don't need to show up with polished marketing language.
Helpful but not required. If you have one, send PNG, SVG, or JPG. If you don't, we'll use a typographic mark and can refine it later.
Real work photos beat stock every time. Phone shots are fine. If you have nothing, we'll use clean stock that fits the brand.
Service businesses, local businesses, professionals, consultants, contractors, and entrepreneurs. Cleaning, lawn care, contractors, beauty, real estate, tax pros, notaries, coaches, and more. If real customers book you, you're who we build for.
Every site includes basic SEO structure — clean titles, meta, headings, semantic markup, sitemap, and robots. Larger SEO strategies, service pages, blog content, and local SEO can be quoted separately.
No. We deliver strong, conversion-focused websites — but we don't guarantee specific search rankings, lead volume, sales, or revenue. Business outcomes depend on factors outside our control.
One consolidated revision round is included with every package. Submit all edits at once via the revision request form. Extra rounds and major redesigns can be quoted separately.
Stripe sends a receipt and a link to start your intake. Complete the Tally intake form, drop your assets, and the 72-hour build clock begins.
Missing or incomplete intake info, missing logo or photos, domain access issues, late feedback on the preview, or major changes outside the included revision round.
Email hello@launch-labz.com or use the contact form. We usually reply the same business day. No discovery calls required for standard builds.