This Privacy Policy describes how Launch Labz ("we," "us," or "our") collects, uses, and protects information when you visit launch-labz.com or use our services.
Information we collect
We collect information you provide directly to us through contact forms, intake forms, and email:
- Name and business name
- Email address and phone number (if provided)
- Website URL and business details
- Any content, assets, or messages you submit
How we use your information
- To communicate with you about your project
- To build, deliver, and support your website
- To send project updates, invoices, and service information
- To improve our services
Payments
Payments are processed by Stripe. We do not directly store your full payment card information. Please review Stripe's privacy policy for details on how they handle payment data.
Intake & third-party tools
Our intake form is handled by Tally, and we may use other third-party tools (such as email providers, scheduling, or analytics services) to operate the business. These providers have their own privacy practices, and information you submit through them is also governed by their policies.
Website analytics
We may use website analytics tools to understand how visitors use our site (for example, which pages are viewed). These tools may set cookies or collect anonymized usage data.
Information sharing
We do not sell your personal information. We share information only with the service providers we use to operate our business (such as payment processors and intake tools), or when required by law.
Data retention
We retain client information for as long as needed to provide services, maintain business records, and comply with legal obligations.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@launch-labz.com.
Children's privacy
Our services are intended for business owners. We do not knowingly collect personal information from children.
Updates to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page.
Contact
For privacy questions or requests, email hello@launch-labz.com.